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Return Policy
Customer satisfaction is our top priority.

If you are not satisfied with your order, we offer 100% money back refund within 2 days with no questions asked.
We do not charge any restocking fee. Please contact us to confirm the return address and return it back to us. You will be full refunded after we received the returning item in original condition.
The shipping charge for return of the item(s) will not be refunded.
P.S. Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.

if you are not satisfied with your item,pls just email us before leaving any bad feedback,we will do the best,and if you are like your item when receive,pls don't forget to give us all five stars! Please give us the opportunity to resolve any problems. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.

Can I return and exchange items?

Only be sure the iterms are new condotion,will never been cut. or repaired,In all, they are the new original condition. we can refurn or exchange for you.
If you have any problems with your order please contact us, who will give you reasonable suggestions,and let you satisfaction.

We are not responsible for tariffs ,which items be return.so we suggest you before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet.
when you shipp the hair please write"  wig sample" on the  express INVOICE ,and write  $20
so the way , we maybe avoid the china customs tariff

we can not accept the custom orders return.

Please use USPS express service and send us the tracking number.

Before reship, pls insure they are  new and the in original condition, when we will receive the items(reship) and be sure the one all is ok, we will repair,refund or exchange them ASAP. If u did cut the lace and damage  it , very sorry, we can not accept the return or exchange
we do not do refund until we get u reship that one ,and be sure the item is new and better.
pls understanding,tks

Our Address:

 wei zhang
Room 805, #3 building, Dingcheng,No169 Fuzhou North Road,QingDao,China
post code:266000

cellphone 86 13687691981