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Return Policy
Our top priority is customer satisfaction.

When u get the wig, if u do not like it, Pls do not cut the lace, contact us in first time, we offer 100% money back refund within 2 days with no questions asked.

We do not charge any restocking fee. Please contact us to confirm the return address and return it back to us. You will be full refunded after we received the returning item in original condition.

The shipping charge for return of the item(s) will not be refunded.

if you are not satisfied with your item, pls just email us before leaving any bad feedback, we will do the best, and if you are like your item when receive, pls don't forget to give us all five stars!  We must try our best to helping customers to solve the problem, because we need more and more regular customers. We want to do long business, so any problem, we will do give better solving problem. 

So if you have any problems, please e-mail us immediately.

About return and exchange items!

Before reship, pls insure they are new and in original condition. If u did cut the lace and damage it, very sorry, we can’t accept the return or exchange it.

we do not do refund until we get u reship that one ,and be sure the item is new and better.

pls understanding,thanks

If you have any problems with your order please contact us, who will give you reasonable suggestions, and let you satisfaction.


We are not responsible for tariffs ,which items be return.so we suggest you before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet.
when you shipp the hair please write"  wig sample" on the  express INVOICE ,and write $20
so the way , we maybe avoid the china customs tariff. 
Please use USPS express service and send us the tracking number.

we can not accept the custom orders return.

Our Address:
wei zhang
Room 805, #3 building, Dingcheng,No.169 Fuzhou North Road,QingDao,China
post code:266000

cellphone 86 13687691981